Effective Date: Tuesday, 15 April 2025
Thank you for choosing IND Analytics (indanalytics.in), a web analytics platform by IND Tech Mark. We strive to ensure you are satisfied with our service. This Refund Policy outlines the conditions under which refunds are applicable.
1. Free Trial
We may offer a free trial period to help you evaluate our services before making a payment. During the trial period, you may use all or limited features of the platform at no cost. No payment is required until the trial period ends.
2. Refund Eligibility
Refunds may be considered under the following conditions:
A technical issue on our end prevents you from using the service, and our support team is unable to resolve it within 7 working days.
A duplicate payment was made due to a billing error.
A subscription was renewed automatically and you requested a cancellation within 3 days of renewal without using the service during that period.
3. Non-Refundable Situations
We do not offer refunds in the following cases:
You simply change your mind after purchase.
You fail to cancel your subscription before the renewal date.
You no longer need the service but have used it previously.
You did not use the service or features after payment.
Violations of our Terms and Conditions.
4. How to Request a Refund
To request a refund, contact us within the eligible timeframe with the following details:
Full Name
Registered Email Address
Date of Transaction
Transaction ID
Reason for Refund
Email your request to [email protected]. We aim to respond to all refund requests within 5-7 business days.
5. Refund Method
If approved, the refund will be processed to your original method of payment. The processing time depends on your payment provider and may take 7–14 working days to reflect in your account.
6. Modifications
We reserve the right to modify or update this Refund Policy at any time without prior notice. Continued use of the service indicates acceptance of the updated policy.
7. Contact Us
If you have any questions regarding this Refund Policy, please contact:
IND Tech Mark
Email: [email protected]
Website: https://indtechmark.com
